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Outsourcing Hardware Systems
Call Transfer
PhonePresence simplifies call transfer to another staff member by offering a list of personnel or departments just as the original caller had initially. A list of valid extensions is automatically created as PhonePresence knows who is logged into the system.
Transfer can be both blind (hanging up before transfer) and supervised (speaking to the person accepting the transfer).
The transfer procedure is exactly the same whether the call has been answered on a landline, mobile or VoIP phone.
| Computer and Hardware |
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Blackberry Accessories - Rim Blackberry Accessories
Get Blackberry accessories, Blackberry Pearl accessories, Blackberry 8700c, 8100 Accessories at Blackberrystuff. Buy latest RIM BlackBerry accessories for your PDA including cases, chargers, headsets, cradles and more. |
Treo Accessories
Fommy.com is a complete wholesale online store for Treo accessories like Treo Cases, Headsets, Chargers, Batteries, Cradles, Software, Cable, Holsters, Handsfree, and other accessories for your PDA. Get Treo Accessories models like Treo 650, Treo 750V, Treo 700W, Treo 600, Treo 680. |
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| Automated Support |
The Automated Support System informs our clients on progress of their support queries, an email being issued at the various stages of the investigation into their enquiry.
The Support Web Page logs support issues directly into our database for the attention of the Support Team, saving time and speeding up the resolution of an enquiry. |
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| TeleConferencing |
TeleConferencing allows Business to conduct meetings, update staff and inform customers via Phone Conference.
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| Branch Locator |
Branch Locator provides your Business with a Single National Phone Number connecting your callers with the right Branch or Sales Office.
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| IVR Services |
The PhonePresence Hosted Phone System can be used for an extensive array of General IVR applications but with the cost savings and ease of maintenance provided by Outsourcing.
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