Virtual PBX | VPBX | Virtual PABX
Virtual PBX Connecting Staff to Customers
PhonePresence Virtual PBX gives you a full spec PBX system that costs nothing to set up or maintain. It's hosted on our systems and connects to your phones. You can sign up online for our FREE Lite service, or if you need more functionality PhonePresence SBE should cover your needs for a very low monthly rental.
PhonePresence supplies hosted telephony to some of the UK's largest concerns, so we can upscale your Virtual PBX to a fully fledged Call Centre as your business grows.
VoIP PBX
We can incorporate VoIP into your PBX resulting in reduced call costs. VoIP has improved dramatically over the years, but is still subject to some quality issues. We use only tier 1 carriers and also have requirements regarding ADSL and handsets to maximise the quality of the service.
Importantly we also offer PSTN backup ensuring connectivity during Internet outages. Be wary of any VoIP PBX providers that don't request you meet certain criteria for connection, and do not cover the VoIP service with PSTN backup.
PBX Features
The PhonePresence VPBX services offer a large array of features, depending on the level you choose. Use the links below for more information on the features set, but they include call transfer to mobiles, landlines and VoIP phones, call queueing, music-on-hold, availability timers, and voicemail.
PhonePresence Small Business Edition Features...
Corporate and Call Centre Services
If you require a PBX system that can connect up to 10,000 staff or can efficiently handle high volume multi-site call traffic then you need PhonePresence Corporate or PhonePresence Call Centre.
Comprehensive backup systems across 3 data locations in London Docklands, Wandsworth and Suffolk allows PhonePresence to bypass external failures, and to distribute call loads effectively, ensuring services run 24/7.
PhonePresence Corporate
Corporate Virtual PBX which includes the full array of features and more of advanced hardware systems but without the purchase and maintenance costs. Can be configured for a departmental, single site or distributed organization requirement.
PhonePresence Call Centre
PhonePresence Call Centre has the additional capacity and features to operate a departmental, multi-site or multi-country distributed call centre.The service can handle large numbers of agents with inbound and outbound voice traffic, and includes overflow management and extensive reporting.
For a comparison of the PhonePresence services click here.
A professional image to every caller
A professional image to every caller
No capital outlay on equipment and lines
24/7 operation
No busy tones to callers
Grows with your company
Backed by a company with years of experience and thousands of clients
