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Staff in the Field
Connect Customers to your Staff in seconds
with PhonePresence Corporate Switchboard
PhonePresence is a Virtual Switchboard and Receptionist having all the features of the most sophisticated call centre including call distribution and routing, call recording and voicemail. An accompanying non-geographic phone number will complete your national business image.
Scenario:
A new customer calls. Of your four best sales people:
With PhonePresence they can.
Your customer calls your PhonePresence 08*** number, selects sales and is immediately transferred to the next free sales person, on a mobile, home phone or office phone. The sales person is primed to receive the sales call with a brief warning message - "Sales Call" - and the caller is connected. And, so no information is lost, the call can be recorded for later retrieval.
If the worst happens and everyone is busy, or out of hours, the call can be queued or sent to a voicemail, which will immediately be forwarded as an email attachment, or paged to a mobile as a text message. In fact, it's a sophisticated call centre management system.
No equipment or extra phone lines, no installation, management through the web or phone and backed up by a company with years of experience and clients ranging from huge corporates to one-person businesses.
For further information please Contact PhonePresence. |
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| Corporate Pricing |
Pricing for the Corporate Service is on a quotation basis. Our Sales Team will assess your requirements and offer suggestions and options to ensure all your telecoms needs are met at the lowest possible cost.

Corporate PBX is aimed at levels of business that require individual tailoring, and as some bespoke development may be involved, pricing is on a per project basis.

Outsourcing your telecoms will provide considerable savings over in-house systems and PhonePresence has the capacity and experience to maximize those savings. To discuss your requirements with our Sales Team please call 080 0075 0075 or via email. |
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| Automated Support |
The Automated Support System informs our clients on progress of their support queries, an email being issued at the various stages of the investigation into their enquiry.

The Support Web Page logs support issues directly into our database for the attention of the Support Team, saving time and speeding up the resolution of an enquiry. |
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| TeleConferencing |
TeleConferencing allows Business to conduct meetings, update staff and inform customers via Phone Conference.

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| Branch Locator |
Branch Locator provides your Business with a Single National Phone Number connecting your callers with the right Branch or Sales Office.

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| IVR Services |
The PhonePresence Hosted Phone System can be used for an extensive array of General IVR applications but with the cost savings and ease of maintenance provided by Outsourcing.

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