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Business Communications Cut
PhonePresence Disaster Recovery - Backup your existing Switchboard/PBX
Continuity of Communications in any Business Emergency
In an attempt to gain access to Industrial Premises without alerting Police or the owners, thieves cut any cabling they can find in an attempt to prevent an alarm signal being activated.
| In doing so the communications of several businesses located in the same Industrial Estate are cut and with the amount of damage caused, including the severance of major fibre optics cabling, BT will need at least two days to carry out repairs.
That's two days without any incoming or outgoing calls - no new business and a lot of very unhappy clients, with Staff frustrated and their productivity greatly reduced. The cost to your business could be considerable.
With PhonePresence DR in place your entire Switchboard/PBX will have been 'mirrored' and within minutes your communications can be restored with landlines, mobiles or VoIP phones acting as extensions.
PhonePresence is geographically anonymous, so these phones can be anywhere around the globe.
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Your agents also can log in to ACD groups using mobiles, landlines, VoIP phones, or at existing back-up call centres, to start taking calls, plus user voicemails can be delivered by email.
For further information please Contact PhonePresence.
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| Automated Support |
The Automated Support System informs our clients on progress of their support queries, an email being issued at the various stages of the investigation into their enquiry.

The Support Web Page logs support issues directly into our database for the attention of the Support Team, saving time and speeding up the resolution of an enquiry. |
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| TeleConferencing |
TeleConferencing allows Business to conduct meetings, update staff and inform customers via Phone Conference.

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| Branch Locator |
Branch Locator provides your Business with a Single National Phone Number connecting your callers with the right Branch or Sales Office.

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| IVR Services |
The PhonePresence Hosted Phone System can be used for an extensive array of General IVR applications but with the cost savings and ease of maintenance provided by Outsourcing.

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