PhonePresence Call Centre and Virtual Switchboard Products

PhonePresence Corporate

Business level Virtual Switchboard with all the features of the most advanced hardware systems but without the overheads of management and costs of ownership. Fully customizable to adapt to a departmental requirement, single site or distributed organization.

Small Business Edition

Cost effective Phone System and Virtual PBX with all the features needed to provide small and start-up business with a professional image. Features such as a non-geographic phone number gives your business a national identity and the online administration offers extensive control.

Call Centre Solutions

The Call Centre edition of PhonePresence has the additional features required to operate a distributed call centre - departmental, multi-site or multi-country with inbound and outbound voice traffic. PhonePresence Call Centre has been designed for large numbers of agents and includes extensive reporting facilities and overflow management systems.

Disaster Recovery

PhonePresence DR provides a mirror of your on-site PBX for disaster recovery situations, strategy mangement and business continuity, ensuring you keep customers and staff communicating 24/7.