PhonePresence Disaster Recovery Features

Mirror Your Existing PBX for Business Continuity

PhonePresence DR provides business continuity via a mirror of your existing PBX incorporating switchboard style features with the additional flexibility of comprehensive online administration.

A comprehensive array of switchboard and call centre features are available to the PhonePresence Disaster Recovery user. In fact the feature set is so extensive it would be extremely costly to setup a similar in-house backup system.

With no hardware to maintain or setup PhonePresence DR is both cost effective and resilient as your backup is hosted by X-on using dual data centres in London and Suffolk.

Switchboard and Call Centre Features

Available features include acd, call queuing and recording, voicemail and voice noticeboard, call statistics and reporting, skills based routing, extensive monitoring and web administration.

As part of a DR package we can construct a feature set that best suits your business needs and which provides the most effective replication or enhancement of your existing communications systems.

For details on individual features review the Call Centre Feature Set.

If you need more information or clarification then please Contact Us or call our Sales Team on 0333 332 0000.